Business training

Since I recall, the impact of the distance on the romantic relationships, family relationships, friendships and business partnerships has always fascinated me. This is probably due to the fact that my dad used to work as a seaman so keeping close contacts despite the long physical distance thanks to the IT solutions is close to my heart (eg. I still remember having to queue in the post office to send a hand written letter through fax machine).

Overcoming distance is a common theme of the business trainings offered by me:

  • Implementing remote work – means accepting a physical distance between a manager and an employee working from home.
  • Virtual team management – means leading employees who possibly may never meet their co-workers face to face, working together despite geographical distance, different time zones – last but not least – potential cultural diversity.
  • Cross-cultural cooperation means searching for ways to understand cultural distance between business partners and team members caused by different national and organizational backgrounds.

Business trainings I offer are unique projects designed with 20% of theory and 80% of practice, as I strongly believe we remember best what we have experienced not what we have only heard about.

I run my business training courses using the methods that I have mastered as:

  • a client relationship manager for international corporations working with support teams in four different time zones for a global client with over $1 billion of annual revenues,
  • a business trainer and cross-cultural subject matter expert supporting a team of 40 members from more than 20 different countries working together in Warsaw,
  • a meeting facilitator leading the group meetings for the teams located in 12 different countries on 4 continents whose participants would wake up happily as early as 4 a.m. to join the sessions and stay not only awake but also engaged,
  • a business coach working with virtual team managers and managers of part-time remote employees on their leadership skills,
  • a PhD holder researching the topic of management and leadership of the virtual teams from 2012.

Below you may find general business training agendas. Please contact me to get more details. I guarantee that together we will find the best offer that will perfectly match your organization’s needs.

+ IMPLEMENTING REMOTE WORK IN AN ORGANIZATION

  1. First module: Why is it worth to offer remote work for your organization? Benefit analysis.
    • Why we want to work remotely… – team members expectations‘ check.
    • Differences between various options of remote work.
    • Remote work best practices in Poland and abroad.

 

  1. Second module: What should you be ready for when introducing remote work? Risk analysis.
    • Challenges related to remote work.
    • Myths related to remote work.
    • HR procedures related to work time, safety and work regulations for remote work.

 

  1. Third module: How do you want to implement remote work? Project plan.
    • Common mistakes related to remote work implementation.
    • Impact of remote work implementation on key stakeholders.
    • Project plan design (including tasks, deadlines and key players list).

 

  1. Fourth module: What should you do to make it happen? Accountability map.
    • Analysis of the current plan and alternative plan/s design.
    • Plan of the next steps to be taken after the training is completed for every training participant.
    • Meeting summary.

+ VIRTUAL TEAM MANAGEMENT

  1. First module: Dispersion
    • The more dispersed, the more complex? Analysis of challenges for a virtual team leader.
    • Virtual team definition and virtual team effectiveness research results.
    • Case study analysis of the successful virtual teams‘ or remote employees‘ managers.

 

  1. Second module: Relations
    • Shared leadership principles applied in building virtual teams.
    • Assuring good teamwork: trust, constructive conflict, commitment, accountability, and team objectives.
    • Support in growth instead of motivating employees.

 

  1. Third module: Results
    • Communication: key rules and tools.
    • Task delegation and accountability.
    • Agile results sharing instead of controlling.

 

  1. Fourth module: Solutions
    • Common mistakes in virtual team management and solutions minimizing risk of failure.
    • Summary of best practices related to management of remote employees.
    • Your own vision of virtual team management.

+ CROSS-CULTURAL COOPERATION – Working with Italians – training for Poles.

  1. First module: First impression
    • What do Italians think about Poles? What do Poles think about Italians? Discussion about
    • Basic facts about Italian history and traditions.
    • Business meetings etiquette in Italy.

 

  1. Second module: Second thought
    • Business culture in Italy.
    • Communicating, persuading, trusting, evaluating, leading, deciding, disagreeing, and scheduling – comparison of Poles and Italians on Erin Meyer’s culture map.
    • Effective relationship management with Italian clients (internal and external).

 

  1. Third module: Long term relationship
    • National culture in Italy.
    • Moderately Deal-Focused, Formal, Variably Monochronic, Emotionally Expressive – Italians described by Richard Gesteland.
    • Comparison of values that matter most for both nations and make business relationships long-lasting.

 

  1. Fourth module: Effective cooperation
    • Mistakes in dealing with Italians – what to avoid and why.
    • Italian saper vivere – summary of key rules of cooperation.
    • My strategy for implementing theory into practice.